Privacy Policy

Effective Date: Oct 23, 2025
Last Updated: October 23,2025

Your privacy is important to us. This Privacy Policy explains how Canadian Migration Institute Inc. (“we”, “our”, or “us”), Regulated Canadian Immigration Consultants (RCIC) practice, collects, uses, discloses, and safeguards your personal information when you visit our website ww.cmi-icm.ca (the “Site”) or use our services.

By accessing or using our Site and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

As part of providing regulated immigration services, we may collect:

  • Personal Identification Information: Full name, date of birth, gender, marital status, mailing address, email, phone number, passport, national ID, or other government-issued identification.

  • Immigration & Legal Information: Immigration history, status in Canada, application forms, supporting documents, prior refusals, and related records.

  • Employment, Education & Financial Information: Work history, educational transcripts, job offers, resumes, financial statements, bank records, and proof of funds.

  • Family Information: Details about family members included in applications (names, dates of birth, relationship, immigration status).

  • Website Usage Data: Non-identifiable information such as IP address, browser type, device information, and usage patterns, collected through cookies and analytics tools.

2. How We Use Your Information

We use your personal information to:

  • Provide immigration consultation and representation services.

  • Assess eligibility for immigration programs.

  • Prepare and submit applications to Immigration, Refugees and Citizenship Canada (IRCC), provincial programs, and other relevant authorities.

  • Communicate with you regarding your case, updates, and appointments.

  • Respond to your inquiries or requests for consultation.

  • Comply with professional obligations as required by the College of Immigration and Citizenship Consultants (CICC).

  • Maintain accurate internal records for compliance and insurance purposes.

  • Improve our website and services.

3. Sharing Your Information

We do not sell or trade personal information. We may disclose your information only in the following circumstances:

  • Authorized Disclosure: To IRCC, provincial governments, courts, or other authorities as required for your application.

  • Third-Party Service Providers: Trusted vendors (e.g., cloud storage, translation services, payment processors) who assist us, bound by confidentiality agreements.

  • Legal Requirements: When required by law, regulation, subpoena, or court order.

  • Professional Oversight: To the CICC in the event of a complaint, audit, or professional conduct investigation.

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure for the purposes described in this policy. You may withdraw your consent at any time, subject to legal and contractual obligations.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with professional record-keeping requirements, and meet legal obligations.

6. Security of Information

We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, use, alteration, or disclosure. While we strive to use industry best practices, no method of transmission or storage is 100% secure.

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Access and request a copy of your personal information.

  • Correct or update inaccurate or incomplete information.

  • Withdraw consent (subject to contractual/legal obligations).

  • Request deletion of your records, where legally permissible.

  • Lodge a complaint with the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.

8. Cookies & Website Tracking

We may use cookies and analytics tools to improve user experience and analyze site traffic. You may disable cookies through your browser, but some features may not work properly.

9. International Data Transfers

If you are located outside Canada, please note that your information may be transferred to and stored in Canada, where privacy laws may differ from your jurisdiction.

10. Children’s Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 18 without parental or guardian consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Canadian Migration Institute Inc.
[email protected]